privacy policy
PRIVACY POLICIES AND PRACTICES STATEMENT
These policies and practices apply to your use of the website owned and operated by LoyalTV, Inc. ("LoyalTV"), currently located at www.loyaltv.com (the "Site"), and include an explanation of:
- the categories of personally identifiable information about you that may be collected;
- how the information is used;
- the categories of persons or entities with whom the information may be shared;
- the choices available to you regarding collection, use and distribution of the information;
- the kind of security procedures that are in place to protect the loss, misuse or alteration of information;
- how you can review and request changes to the information;
- how we notify visitors to and users of this Site of changes to these privacy policies and practices; and
- the privacy policies and practices that apply to subscribers to each LoyalTV product and service.
Questions regarding these policies and practices should be directed to LoyalTV by e-mailing us at the e-mail address located in Contact Us section of this Site.
Information Collection and Use
A special note about children: LoyalTV does not knowingly collect personally identifiable information from children under the age of 13 and does not wish to collect any such information. Federal law requires website operators who collect personal information from children under the age of 13 to first get parental consent. Children should always get permission from their parents before sending any information about themselves (such as their names, e-mail addresses and telephone numbers) over the Internet, to us or to anyone else.
What categories of personally identifiable information do we collect?
The information collected by LoyalTV falls into two categories: (i) information voluntarily supplied by visitors to and users of this Site; and (ii) tracking information recorded as visitors and users navigate through this Site. Some of this information is personally identifiable information, but much of it is not. Personally identifiable information is information that identifies a particular person.
To make use of some features on this Site, such as submitting a video or viewing videos with content that would be rated more restrictively than PG-13, visitors and users need to register and provide certain information as part of the registration process. We may ask, for example, for your name, e-mail address, street address, zip code, and, if you wish to automate payments, financial account information. We might also request information about your residence, television and computer, for example, in order to process your request for new service or make changes to existing service. In addition, we may ask you for information about your interests in television viewing, sports, personal finance, the performing arts and the like. The information you supply will help us to offer you more personalized features and tailor this Site to your interests to make it more useful to you. Our systems will remember some of this information the next time you log in and use this Site but you can always review and change your information by following the instructions below under Changes to Information in this Statement.
The more you tell us about yourself, the more value we can offer you. Supplying this information is entirely voluntary. But if you choose not to supply the information, we may be unable to provide you with the products and services we make available to other users of and visitors to this Site. And you will not be able to order selected products or services, or automate payments, over this Site unless you provide certain personally identifiable information about yourself. When you submit any personally identifiable information over this Site, LoyalTV (i) will use the information for the purposes described at the time you submit it (for example, your name, address, telephone number and e-mail address provided while ordering one of our products or services will be used in connection with the processing and fulfillment of your order), and (ii) may use the information to contact you to make you aware of other products and services of interest. Of course, if you want to remain completely anonymous, you're still free to take advantage of the publicly available content on this Site without registration.
What categories of persons or entities do we share personally identifiable information with?
We consider the personally identifiable information contained in our business records to be confidential and we do not sell email addresses to any third parties. We may sometimes disclose personally identifiable information about you to our affiliates or to others who work for us. We may also disclose personally identifiable information about you to service providers and vendors and to others who provide products and services to us. For example, when you use certain functions on this Site you may notice that the website actually collecting or processing the information may be other than a LoyalTV website. We may be required by law or legal process to disclose certain personally identifiable information about you to lawyers and parties in connection with litigation and to law enforcement personnel. For example, we may be required by law to disclose personally identifiable information about you without your consent and without notice in order to comply with a valid legal process such as a subpoena, court order or search warrant.
What do we do to personalize your use of this Site?
To help make this Site more responsive to the needs of our users and visitors, we use a standard feature of browser software called a "cookie." We use cookies to help us tailor this Site to your needs, to deliver a better, more personalized service and to remember certain choices you've made so you don't have to re-enter them.
We use two kinds of cookies: (i) temporary or "session" based cookies that contain certain information about a user's or visitor's use of this Site at a particular time, and (ii) "persistent" cookies that contain certain account-related information about a registered user's use of this Site. Session based cookies are automatically disabled or deleted when a user of or visitor to this Site closes his or her browser software at the end of a session. Persistent cookies remain stored on a registered user's computer system until he or she disables or deletes them. Of course, if you set your browser not to accept cookies or you delete them, you may not be able to take advantage of the personalized features enjoyed by other visitors to and users of this Site.
The cookies we use don't directly identify visitors to or users of this Site as particular persons. Rather, they contain information sufficient to simplify and improve a visitor's or user's experience on this Site. For example, we may use session based cookies to track the pages on this Site visited by our users. We can build a better Site if we know which pages our users are visiting and how often. Or, we may use persistent cookies to simplify access to a user's account information over this Site.
In connection with the standard operation of LoyalTV's systems, certain non-personally identifiable information about visitors to this Site is recorded. This information is used primarily to tailor and enhance visitors' experience using this Site. We may use this information in an aggregate, non-personally identifiable form to, among other things, measure the use of this Site and determine which products and services are the most popular with this Site's visitors.
Other Websites
To make this Site more valuable to our visitors, we may offer some features in conjunction with other providers. This Site may also include links to other websites whose privacy policies and practices we don't control. Once you leave this Site by linking to another one (you can tell where you are by checking the address --known as a URL-- in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the website you're visiting. That policy may differ from ours. If you can't find the privacy policy of any of these websites via a link from this Site's homepage, you should contact the website directly for more information.
Security
All information gathered on this Site is stored within a LoyalTV controlled database accessible only to LoyalTV and its specifically authorized contractors and vendors. However, as effective as any security measure implemented by LoyalTV may be, no security system is impenetrable. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. If you don't want us to know any particular information about you, please don't include it in anything that you submit or post to this Site or send it to us in e-mail.
Changes to Information
You may review and change information that you provide to us through this Site by returning to the pages where you entered it and reviewing or changing the information directly.
Changes to this Privacy Policies and Practices Statement
We may change this Statement from time to time. If we change this Statement at some point in the future, we will post the changes on this Site and by continuing to use this Site after we post any changes, you accept and agree to this Statement, as modified. Of course, our use of information gathered while the current Statement is in effect will be consistent with the current Statement, even if we change that Statement later.
Effective: February 1, 2008